All transactions for the supply of goods or services made with ARROW TECHNICAL SERVICES LIMITED hereinafter referred to as ‘the Company’ are contracts subject to the following terms and conditions.


All prices are quoted net ex-works unless stated otherwise in the quotation.


All prices are quoted exclusive of VAT import duty and taxes.  VAT will be charged on UK contracts at the rate in operation at the relevant tax point date.  All applicable duties and taxes shall be paid by the Customer.


The Client must understand the nature of product development work and risks associated.  The Company always endeavours to deliver on or before the date specified but time for delivery shall not be of the essence and the Company shall not be liable for damages resulting from delayed deliveries howsoever caused.  Delivery dates given in any quotation are subject to alteration on acknowledgement of order when written notification shall be given.


All quotations are valid for thirty days from their date of issue unless otherwise stated in writing on the quotation.


Orders can only be cancelled with the Company’s consent and on terms which indemnify the Company against any related losses.


No variation of this contract will be allowed unless written down and signed by both parties.


The Purchaser shall not have title to goods until full payment for them has been received by the Company but the goods shall be at the risk of the Purchaser from the date of delivery.


If the contract shall become wholly or partly impossible to perform due to causes outside the control of the Company, such causes to include but not be limited to war, civil insurrection, force majeure, Government action and industrial disputes, the Company shall be permitted to rescind the contract.  If deliveries of goods or services shall be delayed as a result of such causes, the Company shall not be construed as being in breach of contract.


The Company shall exercise all reasonable care not to infringe any patents when designing products to the Purchaser’s specification but shall not indemnify the Purchaser against any claims arising from accidental infringements.


If the Purchaser shall become bankrupt or insolvent or enter into any agreement with his creditors or being a limited company shall commence to be wound up or suffer a receiver to be appointed the Company shall be at liberty to treat the contract as repudiated and shall be relieved of further performance to the contract without prejudice to the Company’s right to claim for damages for breach of contract.


Goods are sold without a guarantee except where stated otherwise in writing by the Company notwithstanding which the Company shall not be liable for any loss or consequential damage howsoever caused.

Where goods are sold subject to guarantee claims shall be submitted to the Company in writing within seven days of alleged failures and goods shall be returned to the Company at the cost and risk of the Purchaser.

All guarantees and liabilities shall be invalidated by any use of goods outside specified electrical, mechanical or environmental limits or for purposes for which they were not sold or by any attempt by the Purchaser to repair alleged failures unless otherwise agreed in writing.


Claims for damage or shortages must be notified to the Company and the carriers within seven days of delivery and claims for loss must be so notified within seven days of the despatch date shown on the Advice note.


All orders are accepted subject to confirmation by the Purchaser that UK Government and, where appropriate, US Board of Foreign Commerce regulations shall be observed in relation to goods purchased from the Company.  All orders are accepted subject to UK Government DTI export licence regulations in force from time to time where applicable.


No member of the company’s staff may be employed by any client who has traded with the company in the last 12 months and this agreement remains in force for a period of 12 months after the member of staff has left the company.  Should a client of the company breach this agreement then it is agreed that a fee of 50% of the staff’s salary at time of leaving be paid to the company by the client as compensation.


The Company may impose further conditions of sale by stating those conditions in a quotation and accompanying technical proposal.  The Company may vary the present terms and conditions by stating such variations in a quotation.


All contracts shall in all respects be construed and operate as English contracts in conformity with English law